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Our Services

Josh Birch meeting with a client at a table

We help established Australian businesses get found on Google and in AI search, waste less on Google Ads and run websites that turn visitors into enquiries. Josh is involved in the direction of every account, and the same small team does the work.

Based in
Brisbane and Coffs Harbour
Team
Lean, with no account-manager layer
Access
Direct to the people doing the work
Contracts
Month to month, no lock-in

Search, ads and websites, looked after by one team.

01SEO

Illustration of a local search for ‘your service near me’ with Your Business as the top result

SEO

Search engine optimisation, local and national

We build your visibility around the services, locations and questions your customers are searching for. Then we improve the pages that matter and fix what’s stopping Google from trusting the site.

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Who it’s for

  • You pay for SEO but don’t see enough enquiries from it
  • You want to grow locally, across Australia, or both
  • Your services are buried on one page, so Google can’t tell what you do

What’s included

  • Search strategy: commercial keywords, competitor analysis and clear page priorities
  • Service and location pages built around real searches
  • Technical SEO: crawling, indexing, site structure, internal links and speed
  • On-page SEO: search intent, content and heading structure
  • Local SEO and Google Business Profile
  • National SEO for services that reach beyond your area
  • Google Search Console analysis and page tracking

How it works

  1. Understand the businessYour best services, target locations and what a good enquiry looks like.
  2. Find what’s holding it backRankings, competitors, service pages and your Google Business Profile.
  3. Improve the priority pagesThe pages most likely to bring in work go first.
  4. Measure and expandWe track enquiries, rankings and visibility, then move to the next opportunity.

Talk to us about SEO

02AI Search

Illustration of an AI answer that names Your Business and cites its website as the source

AI Search

Generative engine optimisation (GEO)

Customers also look for answers in ChatGPT, Gemini, Claude and Google’s AI Overviews. We improve how those platforms understand your business, so it can be surfaced in their answers. It runs alongside your SEO, with the same team and the same plan.

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Who it’s for

  • Competitors appear in AI answers and you don’t
  • You want to be found across Google, ChatGPT and AI Overviews
  • Your business information is unclear or inconsistent online

What’s included

  • A review of how your business currently appears in AI search
  • Clear service and business signals across your site
  • Structured, trusted business information
  • Service and location content that AI platforms can understand
  • Ongoing AI visibility improvements

How we do it

  1. One plan with SEOThe same pages and signals help you in Google and in AI answers.
  2. AI inside the workWe use AI for research, analysis and execution. It isn’t sold as an extra, and it never replaces judgement or publishes low-quality content.

Ask about AI Search

04Websites

The Track Wealth website, built by Ranknv, on desktop and mobile

Websites

WordPress website builds

A good-looking website isn’t enough. We plan, write and build WordPress websites that explain the business clearly, rank for the right searches and make it easy to enquire. Josh and our developer, Shieka, work directly with you.

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Who it’s for

  • Your website doesn’t explain what you do quickly enough
  • People visit, but not enough of them enquire
  • You’re rebuilding and don’t want to lose your Google rankings

What’s included

  • Website strategy: page structure, customer journeys and clear calls to action
  • Website copy written around what customers search for
  • SEO and AI Search foundations
  • Custom design and WordPress development
  • Mobile optimisation and a site that’s easy to manage
  • Form and tracking checks, plus SEO migration at launch
  • Hosting and support after launch, if you want it

How it works

  1. PlanPages, services and customer journeys, mapped before design starts.
  2. WriteClear copy built around real searches.
  3. Design and buildA fast, responsive WordPress site.
  4. Test and launchForms, tracking and SEO checked, and we stay available afterwards.

Talk to us about a website

05Hosting & Support

Illustration of a website health panel: site online, SSL valid, backup done today and updates done

Hosting & Support

Managed WordPress hosting and website care

Most low-cost hosts give you somewhere to store the website, then send you to your developer when something breaks. We manage the hosting and the WordPress site together, so one team is responsible when something needs attention.

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Who it’s for

  • Your current host isn’t helping when things go wrong
  • Nobody keeps WordPress, plugins and themes up to date
  • Your website brings in enquiries or sales, so downtime costs you
  • Small changes and fixes keep getting delayed

What’s included

  • A separate website environment and SSL certificate
  • Daily backups, and backup restoration when available
  • Uptime and malware monitoring
  • WordPress, plugin and theme updates
  • Website health checks
  • Hosting-related technical support
  • Help with small updates and fixes, depending on your plan (larger changes are quoted separately)

Options and pricing

  • Managed website hosting

    $110 + GST per month

    Hosting, monitoring, updates and support for your WordPress website.

  • Website move

    $250 + GST one-off

    We move a standard WordPress website to Ranknv hosting: copy, domain, SSL, backups, form tests and launch checks.

Ask about hosting

06Security & Recovery

Illustration of website security: firewall, malware scans and off-site backups, plus clean-up and restore steps

Security & Recovery

Hacked website recovery and security reviews

If your WordPress website has been hacked, we find what’s been affected, remove the malicious code, secure the site and get it back online. If something just looks wrong, we check it before it becomes an expensive problem.

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Who it’s for

  • Your website has been hacked, redirected, suspended or flagged as unsafe
  • You’ve noticed unknown users, odd redirects or spam pages in Google
  • You want stronger protection before anything goes wrong

What’s included

  • Malware and suspicious-code removal
  • Clean WordPress core files, plus plugin and theme updates
  • Removal of suspicious admin accounts, and password and access resets
  • Redirect and spam-page investigation
  • Basic security hardening
  • A prioritised action plan: what to fix now and what to watch

Options and pricing

  • Recovery and rehosting

    From $750 + GST

    Clean-up, repair and a move to Ranknv managed hosting, for standard WordPress websites. Hosting is then $110 + GST per month.

  • Security investigation

    From $250 + GST

    A check of files, database, users, plugins, redirects, backups and hosting, with prioritised findings.

  • Managed hosting and protection

    $110 + GST per month

    Ongoing hosting, backups, monitoring, updates and hardening.

No website can be guaranteed safe from attack. The aim is to reduce the risk, catch problems earlier and have a clear recovery process if something happens.

Get help with a hacked website

07Marketing Partnership

The Claytons Australia website on desktop and mobile. Ranknv looks after its website, online store, SEO and Google Ads

Marketing Partnership

SEO, AI Search, Google Ads and your website, managed as one

Ongoing direction across SEO, AI Search, Google Ads, your website and conversion. We look at everything together, find what’s actually holding growth back and fix the right things first. Josh leads the monthly strategy session.

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Who it’s for

  • You already invest in marketing, but the results feel unclear
  • You’re tired of providers who don’t talk to each other
  • You want straight advice and a team that stays close to the work

What’s included

  • A monthly strategy session with clear priorities
  • SEO and AI Search
  • Google Ads management
  • Website improvements and conversion tracking
  • Forms and landing-page support
  • Working alongside your other providers, where that makes sense

The partnership is month to month. There’s no long-term contract.

Talk to Josh about a partnership See how the partnership works

Who you work with

A small team, named, with no account-manager layer. You deal with the people doing the work.

Our story
  • Josh Birch smiling at his desk

    Josh Birch

    Director

    Strategy, SEO and Google Ads. Leads every monthly strategy session.

  • Shieka Calaguas, web developer

    Shieka Calaguas

    Web development and hosting

    Website builds, design, hosting and security.

  • Kate Birch, brand and admin

    Kate Birch

    Brand and admin

    Admin, onboarding and client care.

Recent work

All results

Who we work with

Established Australian businesses that already invest in marketing and want clearer direction, better accountability and one team looking at the full picture. We work with businesses across Australia from Brisbane and Coffs Harbour.

Financial and professional services

  • Insurance
  • Financial services
  • Accounting
  • Legal
  • Professional services

Health and education

  • Healthcare
  • Allied health
  • NDIS providers
  • Education and training

Trades, industry and retail

  • Construction
  • Specialist trades
  • Manufacturing
  • Ecommerce and retail

When businesses usually bring us in

  • Marketing spend is climbing, but enquiries are not
  • SEO is ranking without bringing in real business
  • The website is holding conversion back
  • Google Ads is wasting budget
  • Tracking and reporting can’t be trusted
  • Nobody is taking responsibility for the full picture

Brands we work with

Some of the businesses we work with.

See client results

Common questions

Will I work directly with Josh?

Yes. Josh stays involved in the direction of every account and leads the monthly strategy session. You aren’t handed to a junior account manager after you sign.

Is there a long-term contract?

No. We work month to month, with no lock-in contracts. We keep clients by staying useful, not by making it hard to leave.

Do you replace my current SEO, Ads or website providers?

Sometimes. In other cases we work alongside them. First we work out what’s working, what’s being missed and where responsibility is unclear.

Can you take over an existing Google Ads account?

Yes. We review what’s already working, what’s wasting money and what should change first. Good campaigns stay.

How quickly will I see changes?

Some wasted Google Ads spend can be removed quickly. Bigger improvements depend on your account, tracking, budget, market and website.

How do you use AI?

We use AI for research, analysis, planning and execution where it improves the work. It isn’t a separate add-on, and we don’t use it to replace judgement or publish low-quality content.

What does hosting cost?

Managed WordPress hosting is $110 + GST per month. Moving a standard WordPress website to us is $250 + GST, one-off.

Where are you based?

Brisbane and Coffs Harbour. We work with businesses across Australia.

Not sure where to start?

Tell us what’s running, what it costs and what isn’t adding up. Josh will review it and get back to you personally.

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